Questions to Ask Before Choosing a Plumber

Choosing a Plumber

Regardless of why you’re choosing a plumber, you want to make sure you’re choosing the absolute best plumber. It doesn’t matter if you’re having an emergency leak or a general problem with your pipes that you need someone to come help with. Either way, you should ask a few questions before you choose the plumber and call them. Here are a few of the questions you might want to ask.

1. Where Is the Plumber?

You obviously want to make sure that the plumber is close, and if you’re dealing with a true emergency, you need to make sure the plumber is even closer. If you live in Hampton Roads, for example, you want Hampton Roads plumbers, not Suffolk plumbers. However, if your problem is less urgent, you may be able to look at plumbers a little further out.

2. What Reviews Does the Plumber Have?

Looking at customer reviews is crucial if you want to make sure you’re getting a great plumber. Customer reviews are available on most plumbers’ websites, or you might be able to look up the plumbing company to find third-party services that will give you review information. Additionally, look to see whether the plumbing company has won any awards, and if so, what type of awards they are.

3. What Services Are Available at the Plumber?

Not all plumbers offer all services. For example, some may be able to install tankless water heaters, while some may not have the skills necessary to find and install these types of water heaters. When you have a specific service that you need the plumber to do, make sure you’re looking for a plumber that’s equipped to help you with that service.

4. How Expensive Will the Plumber Be?

The price shouldn’t be the first thing you think about when you’re trying to find a good plumber, but it’s true that it can be an important part of determining whether you can afford a plumber. Many plumbers will do free quotes for more expensive and long-term projects, and if you’re having an emergency, you can often get at least a general estimate over the phone or on the website.

5. Is the Plumber Working Alone or With a Company?

There are many ways for a plumber to work. A plumber may be essentially an individual contractor, which is more common for plumbers that help tackle emergencies, or they may be someone who works with a company. Neither is necessarily “better” or “worse” than the other. However, there are pros and cons to either, and if you’re doing an extensive fix, you’ll probably want a full company.


There are many questions for you to ask before you choose a plumber. Of course, if you’re dealing with a plumbing emergency, you probably won’t be able to ask these questions all over the phone, but if you’re setting up a long-term project, you should ask them all. This way, you’ll be more likely to get a great plumber the first time.


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