What Does A Community Manager Do. Residential living has changed, both in the way residential areas are set up and in the structure and definition of a community. After seeking to separate from one another, people are finding their way back to the idea of living in established communities where some distinction is made between different communities. Even with modern communities, there is a need for an organisational structure, which governs this newly formed cohesive organisation’s ins and outs.
The organisational structure that has to do with living communities is formed when owners come together under one banner and are referred to as the owner’s corporation. Even within the owner’s corporation, there must be one point of contact or go-to person. This happens so that a point of reference is established, rather than having several different people in different roles that are liable to have clashing results, thus creating confusion and adverse living conditions. This person is called a community manager.
What is the role of a community manager?
A community manager, also known as a strata manager or a body corporate manager, is primarily an overseer. The manager certifies that the day-to-day concerns arising from the community are handled and that there is some accountability for actions taken that have to do with the differing interests of the owners’ corporation. This also helps in streamlining responsibilities; It also ensures all issues are registered with one person and matters can be resolved appropriately.
Other than oversight, a community manager is also an enforcer. Living communities have a set of by-laws drawn up and agreed upon by the owners’ corporation. Once these laws go into effect, it becomes the community manager’s responsibility to see that all community members are aware and accountable for any deviations from the established by-laws. Naturally, this contributes to the safety of the community as well.
The community manager also acts as an account manager. All fees that are to be paid by the owners’ corporation are handed over to the community manager. A record will be kept of these collections; reminders and notices sent to those owners who have failed to contribute.
Once money has been collected, it is up to the community manager to make appropriate use. The use of collective funds is governed by the owners corporation’s agreements on appropriate expenses. To reach these conclusions, the manager may also act as a guide based on their knowledge. Once the money has been utilised, it must also be accounted for, and a community manager must maintain careful record-keeping of these accounts.
How does a community manager spend the money? Other than purchasing vital requirements like insurance, a need may also present itself for skilled labour, such as hiring a gardener or maintenance expert. Once hired, the strata manager, who approves and disseminates their payment if they are satisfied with their work, supervises their work.
Finally, with all these aspects to take care of and make certain that they are running efficiently and adequately, a record must be kept. Body corporate managers are the primary record keepers for the owners’ corporate. It falls to them to see to it that such information as owner rolls, supply payments, work orders, financial records (including debts and recovery plans) and many others are kept appropriately and can be made available for inspection whenever a request is made.
The importance of the role of a community manager in today’s smart communities is indisputable. They can help to raise the standard of living for not only for owners but also for the residents of the community alike.