Are you feeling flushed out looking for an emergency plumber?
We all know that a plumbing emergency comes at the worst possible moment. So you want to get it dealt with as quickly as possible. But with so many cowboy companies out there, how can you be sure you’re getting a reliable plumber?
Don’t worry! Read on for 5 things to look for when choosing a quick plumber.
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1. How Do They Answer the Phone?
Make sure you know who you’re talking to when you call to make an appointment for the plumber to come out. Is it an answering machine you’re talking to? Does the person on the other end sound like they genuinely care and want to help you fix your emergency issue?
In an emergency situation, you want someone who understands the urgency. You also want someone who cares and who will help you remedy the issue as soon as possible. You can tell if a company is going to tick those boxes off the bat by how they answer your call.
2. Are They Giving You Over-the-Phone Pricing?
This is where a lot of us can be stung and you don’t want a plumber who promises a price over the phone. Quotes over the phone are usually a standard price based on what you’ve told them so far.
This can go up when the plumber arrives at your home and actually can see the situation for themselves. If they say they can give you a set price over the phone, then this is something you should be wary about.
3. Are Their Emergency Plumbing Services Available 24/7?
As we all know, plumbing emergencies don’t come at convenient times. You need help right away no matter the time, or the day.
If the problem happens again, it’s reassuring to know that you’ll be able to get the plumber out again. You don’t want to wait a week with no heating or hot water!
4. Do They Have Good Online Reviews?
It’s a safe bet that you aren’t the first person to need an emergency plumber. Before choosing one, check out their reviews online. People in your community will be able to let you know what to expect.
Reviews will let you know the quality you can expect as well as important aspects like:
You know you can trust those reviews too, as they are all from people in your local area.
5. Do They Have a Good, Reliable, Ethical Company Background?
Reviews will tell you so much, but you want to research the company too. This will tell you if they are a good, ethical company with reliable, well-qualified plumbers.
Have their plumbers been drug-tested and are they background-checked? You’re inviting these people into your home, you and your family’s safety is paramount. If the company puts money into ensuring they only employ trustworthy technicians, it shows that they also care about your family’s safety.
Be Confident in Your Choice of a Quick Plumber
So there you have it! If you look out for these 5 things when choosing your quick plumber, you’ll be sure to make the right choice.
Make sure the company vet their plumbers properly and check out reviews online. Also, remember that it says a lot about how much a company cares for your issues by how they answer the phone.
If you found this article helpful, check out our other blog posts.