The web proves to be the most reliable source for safe, legitimate kratom products, with many of the country’s most trusted vendors battling out for online presence. But for as vast as the selection of viable brands might be, there’s an equal amount of unscrupulous sellers.
Kratom is a pretty big deal, and people hoping to make can easily hop on the bandwagon and hook eager buyers without actually offering a quality product. For you, that means losing precious, hard-earned money on tells you exactly where they’re located as well as the names behind their company isn’t afraid of being chased after by disgruntled buyers because they probably put in the effort to make sure they satisfy each patron.
On the other hand, a vendor that doesn’t tell you a lot about their background, about the people who operate the brand, or about where they’re located might be hiding behind anonymity in case a buyer makes a complaint, or worse, tries to enter into legalities.
No Returns, Exchanges, or Guarantees
Another marker of a trustworthy vendor is that they’re often willing to acknowledge requests for returns and exchanges. This lends clue to the kind of confidence 3 be satisfied with whatever they get so they don’t have ³ ³ return and exchange requests too often.
Then there are those that go further with guarantees. A guarantee basically covers the amount you pay for the product, assuring you that if the kratom doesn’t meet your standards, they’ll pay you back in full for the product, whether or not you’ve already used it. This speaks volumes about a brand’s confidence, and gives buyers the assurance that they’re not joking around about quality. Brands like kratom crazy are known for their high confidence in their products and also offering these types of guarantees.
If a brand claims right off the bat that they’re not in the business of returns or exchanges, then that should be a major red flag. It’s possible that these vendors have had multiple requests for returns, and thus disabled the feature to prevent future losses.
There are third party review services that websites use to guarantee the legitimacy of each review. That is, only buyers with a verified, completed purchase can leave a review for the products as opposed to letting anyone contribute without first having transacted with the brand.
³³³ you visit a vendor like Phytoextractum, you should be able to find third party review services like Trustpilot which filter reviews and guarantee that every entry posted comes from an actual buyer.
That said, you should watch out for kratom vendors that don’t use any of these services. Unverified reviews could come from anyone – even the vendors themselves. And it doesn’t matter how legitimate they look if there’s no way to tell who wrote them. Even more importantly, you should consider why a brand has to fake reviews if their products were really good enough to get positive testimonies from their buyers.
No Lab Tests and Certificates
Any self-respecting kratom vendor would make it a point to post lab tests and certificates for all of their products. These basically tell buyers the nitty gritty information on the kratom product, including its chemical composition and the presence of harmful substances like heavy metals, pesticides, herbicides, additives, preservatives, and more.
Lab tests and certificates come from third party testing facilities that partner up with brands to provide buyers with more security and safety as they make their purchase choices. But if a brand doesn’t have any of these test results available on their site, then you should start asking questions.
Avoid buying products from vendors that fail to showcase their certificates. Without a test, there’s no way to tell what a product contains and whether it actually meets standards for health and safety protocol.
Unresponsive Customer Support
One of the best ways to tell if a vendor is actually reliable and trustworthy would be to reach out to their customer support channels. Sending an email, calling their listed number, or even visiting their physical office or store can help provide you a world’s worth of information on the vendor. In fact, many experts recommend reaching out to customer support before any transaction to see how a vendor will respond.
Most brands that are out to meet standards and satisfy customers will respond in a timely fashion with lots of helpful information to address your concern. But if you send an email or drop a message and wait weeks without response, then you might want to consider looking elsewhere. In case anything goes wrong with your purchase, you’re going to want to make sure that your vendor will provide a prompt reply to address your issue.
Unbelievably Low Prices
Finally, it helps to look at prices. As you scan your options, you’re likely to find a pattern or a range when it comes to the prices for kratom products. So if you find a vendor that offers their choices for significantly lower prices at retail, you should be careful of sealing the deal.
As a general rule, if you find a product with a price that’s too good to be true, it probably is. Don’t be afraid to shell out a little extra to guarantee the quality of your purchase. You’ll be happier to spend on a good product than save a buck on kratom that falls short of expectations.
The Bottom Line
All of those choices might be enticing, but there’s a lot more to buying kratom online than just going with what appeals to your senses. The last thing you’d want would be to spend your money on products that don’t meet your standards, or worse, on kratom that puts your health at risk. So perform your due diligence and watch out for these red flags to ensure kratom shopping success.