Joining the Airbnb bandwagon is a great way to make some extra money on the side. But as you begin your career as an Airbnb host, you'll need to know a few tips on how to become the best host possible. When guests see that a host is receiving good reviews, they're more inclined to book a stay with you.
To rank high on the list of Airbnb hosts, you'll have to do more than simply provide a decent place for guests to stay. You'll need to go above and beyond all other hosts, creating an experience that'll make your guests want to keep coming back and telling their friends about you as well. If you don't have much experience as a host for Airbnb, then we're here to help.
Below are several tips and hacks on how to knock your Airbnb hosting out of the park! Continue reading below to find out more.
1. Stay Honest About Everything
To start your hosting career off right, be sure to stay honest about anything and everything. When posting photos of your Airbnb, you want those photos to be truthful of what your guests can expect upon arriving. Don't try to coax them into booking a stay with you by using photos that don't depict the Airbnb's actual condition or features.
Be factual about all details in the room. For example, you don't want to say that the location is right on the beach if it's actually a block away. Don't exaggerate the amount of space or room in your Airbnb either. Remain truthful about all aspects of your Airbnb so that guests walk into exactly what they expected.
2. Give a Little Extra
Whatever it is that you've promised in your listing, you have to provide. However, what you don't have to do is provide more than what is stated in the listing. Giving a little extra, though, is a great way to stand out above all other hosts.
Some examples of this might include offering free coffee each morning, proving guests with a glass of wine, or going out of your way to provide them with something they've requested. If your Airbnb doesn't have a blowdryer in it and a guest ask if one is available, then be sure to go out of your way to purchase one.
It's an expense that will go far with your current guests, and future guests will appreciate having a blowdryer to use as well.
3. Remain Flexible
Always remain flexible with your guests. We understand that there are certain things that can't be changed, but for the little things that can, do your best with it. Your guests are counting on you to provide them with a wonderful experience no matter what delays or issues they might run into.
If guests are arriving a bit late to your Airbnb, allow them to check-in at a later time. The same is true for check-out. For any reason, if your guests need to check out later than expected, give them the flexibility to do so.
It's the little things like this that make a vacation stay enjoyable and stress-free.
4. Send Reminder Emails
A great Airbnb host will send out reminder emails about a week before the check-in date. In the email, be sure to list information about the Airbnb itself, then give a few tips and details about the neighborhood. You can consider listing a few places to grab a coffee at, the best restaurants in town, and some good entertainment stops.
Make sure the email is as personalized as possible. To wrap it up, let them know how excited you are to have them come and stay as guests in your Airbnb. You should also provide all contact information for yourself in case there are any questions.
5. Use Small Details
Sometimes it's the small details that mean the most. What you need to take into consideration is that most people are traveling via plane and cannot take specific items with them. Providing guests with these items saves them time and money from having to go to the store upon arrival.
Some of these things include bath soap, shampoo, and conditioner. If your Airbnb is located near a beach, consider providing guests with beach supplies that they'd otherwise have to purchase such as a beach umbrella. You'll also want to spend some time putting in little details around the Airbnb itself.
You'll want only the best decorations for your Airbnb to make guests feel welcomed and relaxed.
6. Keep All Interactions on the App
To ensure that the entire stay goes smoothly, you'll want to keep all interactions on the Airbnb app. It might be tempting to book stays outside of the app to avoid Airbnb taking a percentage, but remember that if anything were to happen, Airbnb has your back.
Booking outside of the app leaves you vulnerable. All guests' information will be kept in the Airbnb app as well. This means that if you encounter any problems, you can contact customer service and have any issues with guests resolved.
Sticking to the app makes things go smoothly as they should and helps you provide the best experience possible for your guests.
Sweep Guests Off Their Feet by Becoming the Ultimate Airbnb Host!
Before starting your career as an Airbnb host, be sure to follow these tips and tricks listed above. Doing so will ensure that you sweep your guests off their feet by showing them you're the ultimate host!
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