Gone are the days where only high-flying CEO’s would hire virtual staff. In fact, doing so is becoming more and more common, especially as businesses move more into the virtual world.
That being said, there are some industries that benefit from utilising virtual receptionists more than others. This article will discuss what those industries are so you can pinpoint whether they will be most beneficial for your business.
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Industries That Would Benefit From Virtual Receptionists
Virtual staff are a massive help and companies spend wisely whilst building their team and business. With more and more cloud-based systems and tools, doing virtual business is becoming even easier. This is especially the case with certain industries, such as:
- Real estate industry
If you are in the real estate business and numbers are small, there is a good chance you are juggling a million things. Hiring a virtual receptionist can be a massive help in several ways. They can help filter leads, book and reschedule appointments, and undertake essential admin tasks.
- Law industry
Law firms have tons of paperwork and have plenty of lengthy admin tasks. Things such as transcription, research, diary management, email correspondence, data entry and conversing with clients are time consuming. Having a virtual receptionists to answer calls or handle appointments can help lessen the burden of work. The lawyer can focus on his tasks knowing that client calls are handled properly.
Even though it’s not an industry, this covers all bases and refers to small businesses just popping out of the woodworks. When there’s a lot to be done and not enough money to hire an in-house employee, a virtual receptionist can be a lifesaver. In fact, it can mean the difference between a thriving and sinking new business. The employment terms are much more flexible and essential tasks do not have to be overlooked.
- Healthcare industry
We are talking about dentists, doctors and counselling services that could benefit massively from a virtual receptionist. If the business is small, a virtual receptionist can keep records, carry out reception and confirmation calls with no trouble at all.
- The IT industry
Any tech centred business can easily welcome a virtual worker especially if it’s within an IT firm. A receptionist can help handle client enquiries and concerns. Due to the flexible nature of the employment terms, there can also be help in a variety of other areas depending on skill sets.
These are just five industries that can benefit from employing a virtual receptionist and there are many more. If you feel as though you have a company on your hand that could do with some outside help, you are most likely operating in one of these industries.